The inception of “Planhero “Der Ausfallmanager” (The Absence Manager)” is closely linked to Dr. Michél Graupner’s extensive experience in nursing and hospital management. Throughout his career, he engaged in numerous discussions with nursing directors, hospital administrators, and ward managers. A recurrent issue surfaced: the laborious process of creating staff schedules, often done via Excel or even manually. This time-consuming practice was particularly burdensome in a field already suffering from a critical shortage of skilled workers, as is the case in the DACH region (Germany, Austria, Switzerland). Often, no sooner was a schedule finalized than it had to be revised due to staff illness.

Dr. Graupner was deeply troubled by this inefficient system and resolved to offer a solution. Leveraging modern technology, he developed an algorithm and artificial intelligence capable of automatically generating customizable schedules, taking into account collective agreements and employee preferences.

Surpassing the offerings of major software players in the sector, who had not effectively addressed this problem, Dr. Graupner launched Planhero “Der Ausfallmanager” in 2021. However, this software does much more than just schedule creation. It also considers various legal requirements such as nursing ratios and care levels mandated in the DACH region according to German care standards.